SoulDial USB Updater

Update your SoulDial, one side at a time.

This page walks you through the whole thing. First we update the small helper chip. Then you flip the USB-C plug over and update the main chip.

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Before you start

  • Use Google Chrome or Microsoft Edge.
  • Use a USB-A to USB-C cable.
  • Plug the USB-C end into SoulDial with the logo side down.
  • If nothing is detected later, the cable is often the problem. Some cables only charge.
USB-A to USB-C cable used for SoulDial updates
Use this USB-A to USB-C data cable type.
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Advanced details

Helper chip: Loading…
Main chip: Loading… 

No chip checks yet.
1

Check the first side

Leave the USB-C logo facing down. We are looking for the helper chip on this side.

Press the button above, then pick your SoulDial when the browser asks.
2

Flip the USB-C plug

Unplug only the USB-C end, turn it over, and plug it back in. This time we are looking for the main chip.

Finish step 1 first. Then this step will unlock.
3

All done

Your SoulDial should now be updated. You can unplug it and power it back up normally.

Waiting for both update steps to finish.